Editorial policy

Who writes and reviews

Content is drafted by our editorial team under Walter V. Short, Managing editor, and then reviewed before publication:

• Clinical review. Anything touching mental health, evaluation or the clinical standard for an accommodation is reviewed by Calvin Cano, LCSW.

Reviewer names and credentials appear on the page they reviewed, along with the publication date, last update and next scheduled review. Every behavioral health license we publish is verifiable through the Texas Behavioral Health Executive Council.

Sourcing rules

• Primary sources first: the statute, the regulation, the agency notice. Never a competitor’s blog post.
• Every legal claim carries a citation a reader can open and check.
• Guidance is cited with its notice number and date, because guidance gets superseded.
• Where sources conflict or a question is genuinely unsettled, we say so instead of picking the answer that helps us commercially.
• We do not use statistics we cannot source, and we do not invent testimonials.

AI tools

[State your actual practice. If AI assists with drafting, say so, and say that every page is edited and reviewed by the named humans above before publication, and that no clinical or legal claim is published on an AI tool’s authority. If you do not use AI, say that.]

Claims we refuse

• That a letter guarantees approval, or that approval is fast, automatic or certain.
• That an emotional support animal has public access rights, or any air travel right.
• That registration, certification, ID cards or vests carry legal weight.
• That we can diagnose you, or that a website can substitute for an evaluation.
• That our letters cannot be questioned. Any documentation can be questioned; ours is built to answer the question.

Independence and money

We earn a single fee for the evaluation and letter. We publish no paid placements, no sponsored posts and no affiliate links, and no therapist pays to appear here. Coordinators are instructed to decline intakes where a letter would not help, which costs us revenue and is the point. Where our commercial interest and the accurate answer diverge, as with telling you to ask your own therapist first, the accurate answer is published.

Corrections policy

If we publish something wrong, we fix it and say so. Substantive corrections are noted at the foot of the page with the date and what changed. We do not silently edit a factual error out of a page and leave the date untouched.

To report an error, email contact@texasemotionalsupportanimalletter.org with the page and what you believe is wrong. We aim to respond within five business days, and faster where a reader might be misled about their rights.

Review schedule

• Legal and clinical pages: reviewed at least every six months.
• Immediate review when a cited source changes, a statute is amended, or an agency issues new guidance.
• Fee, refund and policy pages: reviewed whenever the underlying practice changes, and at least annually.